Psychology 2061A 001 FW23

Psychology at Work

If there is a discrepancy between the outline posted below and the outline posted on the OWL course website, the latter shall prevail.


LONDON               CANADA 

Department of Psychology 

Fall 2023 


Psychology 2061a Section 001 

Psychology at Work 





This course introduces students to the field of industrial and organizational (I/O) psychology and its contributions to enhanced organizational effectiveness and quality of work life. I/O psychology offers an evidence-based approach to hiring, training, performance management, and leadership, and provides insight into the motivation and behaviour of individuals and teams. 


Antirequisites: Psychology 2660A/B, Psychology 2060. 


Antirequisites are courses that overlap sufficiently in content that only one can be taken for credit. If you take a course that is an antirequisite to a course previously taken, you will lose credit for the earlier course, regardless of the grade achieved in the most recent course. 


Prerequisite: Not Applicable 


3 lecture hours; Course Weight: 0.5 






Instructor: Dr. Alex Benson  

Office and Phone Number: SSC 8408, 519-661-2111 x85895  

Office Hours: Tuesday 2:00pm-3:00pm  



Teaching Assistant: TBD 

Office: TBD  

Office Hours: TBD  

Email: TBD  


Delivery Method: In-Person 


Students who are in emotional/mental distress should refer to Health and Wellness @Western for a complete list of options about how to obtain help. 


Please contact the course instructor if you require material in an alternate format or if you require any other arrangements to make this course more accessible to you. You may also contact Accessible Education at  or 519-661-2147. 


2.1 Online Learning Notice: 
Please note: For courses delivered in an online format, include an online component, or are required to pivot online, students must have a reliable internet connection and computer that are compatible with online learning system requirements. Some courses may also require the use of a remote proctoring platform to ensure assessments are taken fairly in accordance with Western’s policy on Scholastic Discipline for Undergraduate Students and Scholastic Discipline for Graduate Students. Please refer to the course syllabus for further information. 




Assigned readings will be posted to OWL. Please see the class schedule below for which weeks have assigned readings. The week prior to an assigned reading, I will spend a few minutes at the end of the lecture going over key guiding questions to keep in mind while reading the paper. The content of each reading is testable material. There is no textbook for this course. 




Industrial/organizational (I/O) psychology broadly refers to the application of psychology to the workplace, and the study of human behaviour in organizational settings. This course introduces the theories, methods, findings, and applications of I/O psychology. The goal of this course is to provide students with an overview of the main topics and issues relevant to the study of I/O psychology. 



Learning Outcome  

Learning Activity  


Depth and Breadth of Knowledge.  

  • Identify and describe major concepts, theories, and topics in I/O psychology. 

Weekly lectures, assigned readings, practice quizzes, and class discussions. 



Multiple choice and short answer exams. 

Knowledge of Methodologies.  

  • Recognize methodological issues important to the study of I/O psychology. 

Weekly lectures, assigned readings, practice quizzes, and class discussions. 

Multiple choice and short answer exams 

Application of Knowledge.  

  • Apply concepts and theories in I/O psychology to real workplace problems.  

Weekly lectures, assigned readings, and class discussions. 


Multiple choice and short answer exams  




The evaluation and testing formats for this course were created to assess the learning objectives as listed in section 4.0 and are considered necessary for meeting these learning objectives. 



Midterm 1 (30%). Inclusive of all lectures and readings up to October 2. Multiple choice and short answer format. 


Midterm 2 (30%). Inclusive of all lectures and readings after Midterm 1 and up to November 13. Multiple choice and short answer format. 


Final exam (40%). Testable content includes all material covered throughout the term (i.e., the final exam is cumulative). However, there will be an emphasis on the material covered after the second midterm. It will be worth 40% of your final mark. Multiple choice format. 







Midterm 1 and Midterm 2: There will be no makeup exams for the midterms. If you have an excused absence and are unable to write a midterm exam, then that portion of your course grade will be reassigned to the relevant portion of the final exam (i.e., the portion of the final exam that covers the material tested on the missed midterm). If you have a non-excused absence and you do not write the midterm, you will receive a grade of 0. 


Final exam: If you have an excused absence and are unable to write the final exam (i.e., academic counselling-approved documentation), then you will write an alternative version of the final exam, with the time and date to be determined. The final exam makeup may be in a different format (e.g., short-answer, essay) from the regular exam. If you have a non-excused absence and you do not write the final exam, you will receive a grade of 0. 



The expectation for course grades within the Psychology Department is that they will be distributed around the following averages: 


70% 1000-level to 2099-level courses 

72% 2100-2999-level courses 

75% 3000-level courses 

80% 4000-level courses 


The Psychology Department follows Western’s grading guidelines, which are as follows (see: 


A+ 90-100 One could scarcely expect better from a student at this level 

A 80-89 Superior work that is clearly above average 

B 70-79 Good work, meeting all requirements, and eminently satisfactory 

C 60-69 Competent work, meeting requirements 

D 50-59 Fair work, minimally acceptable 

F below 50 Fail 


Note that in the event that course grades are significantly higher or lower than these averages, instructors may be required to make adjustments to course grades. Such adjustment might include the normalization of one or more course components and/or the re-weighting of various course components. 


Policy on Grade Rounding: Please note that although course grades within the Psychology Department are rounded to the nearest whole number, no further grade rounding will be done. No additional assignments will be offered to enhance a final grade; nor will requests to change a grade because it is needed for a future program be considered. To maximize your grade, do your best on each and every assessment within the course. 









Monday, October 2 

2:45pm-4:05pm ET* 


See OWL announcement for class location  

Midterm 2 

Monday, November 13 

2:45pm-4:05pm ET* 

See OWL announcement for class location 

Final Exam 

During the final exam period (Dec 10-22), but exact date and location to be determined by the office of the registrar. 

2 hours in length, TBA 


Note. *The midterms will begin 15 minutes after our regular class begins to allow proctors to set-up the exams in the room. Please wait outside the classroom until you are invited in by the proctors or professor. 





Topics Covered 



Sep. 11 

1. History of I/O and Research Methods 



Sep. 18 

2: Job Analysis, Recruitment, and Selection 

Article: “What We Know About the Candidate Experience: Research Summary and Best Practices for Applicant Reactions 

Practice Quiz 1 (see below for more details) 

Sep 25 

3: Performance Management 

Article: “Why we hate performance management—And why we should love it 


MIDTERM 1 (Oct. 2, 2:30pm EST, see OWL announcement for class location) 


Oct. 9 Thanksgiving (University closed) 

Oct. 16 

4: Workplace Diversity and Organizational training 

Article: “Developing & delivering effective anti-bias training: Challenges & recommendations 


Oct. 23 

5: Attitudes and Emotions 


Practice Quiz 2 (see below for more details) 

Oct. 30 Reading Week (no class) 


Nov. 6 

6: Motivation and Stress 


Practice Quiz 3 (see below for more details) 

MIDTERM 2 (Nov. 13, 2:30pm EST, see OWL announcement for class location) 

Nov. 20 

7: Power and Status 



Nov. 27 

8: Leadership and Followership 

Article: “Followership theory: A review and research agenda 

Practice Quiz 4 (see below for more details 

Dec. 4 

9: Work group dynamics 



EXAM PERIOD (Dec. 10 – 22) 





We acknowledge that Western University is located on the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak and Attawandaron peoples, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. 


With this, we respect the longstanding relationships that Indigenous Nations have to this land, as they are the original caretakers. We acknowledge historical and ongoing injustices that Indigenous Peoples (e.g. First Nations, Métis and Inuit) endure in Canada, and we accept responsibility as a public institution to contribute toward revealing and correcting miseducation, as well as renewing respectful relationships with Indigenous communities through our teaching, research and community service. 





Students are responsible for understanding the nature and avoiding the occurrence of plagiarism and other scholastic offences. Plagiarism and cheating are considered very serious offences because they undermine the integrity of research and education. Actions constituting a scholastic offence are described at the following link: 


As of Sept. 1, 2009, the Department of Psychology will take the following steps to detect scholastic offences. All multiple-choice tests and exams will be checked for similarities in the pattern of responses using reliable software, and records will be made of student seating locations in all tests and exams. All written assignments will be submitted to TurnItIn, a service designed to detect and deter plagiarism by comparing written material to over 5 billion pages of content located on the Internet or in TurnItIn’s databases. All papers submitted for such checking will be included as source documents in the reference database for the purpose of detecting plagiarism of papers subsequently submitted to the system. Use of the service is subject to the licensing agreement, currently between Western and ( 


Computer-marked multiple-choice tests and/or exams will be subject to submission for similarity review by software that will check for unusual coincidences in answer patterns that may indicate cheating. 


In classes that involve the use of a personal response system (PRS), data collected using the PRS will only be used in a manner consistent to that described in this outline. It is the instructor’s responsibility to make every effort to ensure that data remain confidential. However, students should be aware that as with all forms of electronic communication, privacy is not guaranteed. Your PRS login credentials are for your sole use only. Students attempting to use another student’s credentials to submit data through the PRS may be subject to academic misconduct proceedings.  


Possible penalties for a scholastic offence include failure of the assignment/exam, failure of the course, suspension from the University, and expulsion from the University. 



Tests and examinations for online courses will be conducted using a remote proctoring service. By taking this course, you are consenting to the use of this software and acknowledge that you will be required to provide personal information (including some biometric data) and the session will be recorded.  Completion of this course will require you to have a reliable internet connection and a device that meets the technical requirements for this service. More information about this remote proctoring service, including technical requirements, is available on Western’s Remote Proctoring website at: 

In the event that in-person exams are unexpectedly canceled, you may only be given notice of the use of a proctoring service a short time in advance. 







If you experience an extenuating circumstance (e.g., illness, injury) sufficiently significant to temporarily make you unable to meet academic requirements, you may request accommodation through the following routes:  

  1. For medical absences, submitting a Student Medical Certificate (SMC) signed by a licensed medical or mental health practitioner in order to be eligible for Academic Consideration;  

  1. For non-medical absences, submitting appropriate documentation (e.g., obituary, police report, accident report, court order, etc.) to Academic Counselling in their Faculty of registration in order to be eligible for academic consideration. Students are encouraged to contact their Academic Counselling unit to clarify what documentation is appropriate. 


Students must see the Academic Counsellor and submit all required documentation in order to be approved for certain accommodation 



Students seeking academic consideration: 

  • are advised to consider carefully the implications of postponing tests or midterm exams or delaying handing in work; 

  • must communicate with their instructors no later than 24 hours after the end of the period covered SMC, or immediately upon their return following a documented absence 


Students seeking accommodation for religious purposes are advised to contact Academic Counselling at least three weeks prior to the religious event and as soon as possible after the start of the term. 




In the event of a COVID-19 resurgence or any other event that necessitates the course delivery moving away from face-to-face interaction, all remaining course content will be delivered entirely online, either synchronously (i.e., at the times indicated in the timetable) or asynchronously (e.g., posted on OWL for students to view at their convenience). The grading scheme will not change. Any remaining assessments will also be conducted online, as determined by the course instructor. 




In courses involving online interactions, the Psychology Department expects students to honour the following rules of etiquette: 

  • please “arrive” to class on time 

  • please use your computer and/or laptop if possible (as opposed to a cell phone or tablet) 

  • please ensure that you are in a private location to protect the confidentiality of discussions in the event that a class discussion deals with sensitive or personal material 

  • to minimize background noise, kindly mute your microphone for the entire class until you are invited to speak, unless directed otherwise 

  • In classes larger than 30 participants please turn off your video camera for the entire class unless you are invited to speak 

  • In classes of 30 students or fewer, where video chat procedures are being used, please be prepared to turn your video camera off at the instructor’s request if the internet connection becomes unstable 

  • Unless invited by your instructor, do not share your screen in the meeting 


The course instructor will act as moderator for the class and will deal with any questions from participants. To participate please consider the following: 

  • If you wish to speak, use the “raise hand” function and wait for the instructor to acknowledge you before beginning your comment or question. 

  • Please remember to unmute your microphone and turn on your video camera before speaking. 

  • Self-identify when speaking. 

  • Please remember to mute your mic and turn off your video camera after speaking (unless directed otherwise). 


General considerations of “netiquette”: 

  • Keep in mind the different cultural and linguistic backgrounds of the students in the course. 

  • Be courteous toward the instructor, your colleagues, and authors whose work you are discussing. 

  • Be respectful of the diversity of viewpoints that you will encounter in the class and in your readings. The exchange of diverse ideas and opinions is part of the scholarly environment. “Flaming” is never appropriate. 

  • Be professional and scholarly in all online postings. Use proper grammar and spelling. Cite the ideas of others appropriately. 


Note that disruptive behaviour of any type during online classes, including inappropriate use of the chat function, is unacceptable. Students found guilty of Zoom-bombing a class or of other serious online offenses may be subject to disciplinary measures under the Code of Student Conduct. 




Office of the Registrar:   


Student Development Services:  


Psychology Undergraduate Program: 


If you wish to appeal a grade, please read the policy documentation at: 

Please first contact the course instructor. If your issue is not resolved, you may make your appeal to the Undergraduate Chair in Psychology ( 


Copyright Statement: Lectures and course materials, including power point presentations, outlines, videos and similar materials, are protected by copyright. You may take notes and make copies of course materials for your own educational use. You may not record lectures, reproduce (or allow others to reproduce), post or distribute any course materials publicly and/or for commercial purposes without the instructor’s written consent. 


Policy on the Recording of Synchronous Sessions: Some or all of the remote learning sessions for this course (if scheduled) may be recorded. The data captured during these recordings may include your image, voice recordings, chat logs and personal identifiers (name displayed on the screen). The recordings will be used for educational purposes related to this course, including evaluations. The recordings may be disclosed to other individuals participating in the course for their private or group study purposes. Please contact the instructor if you have any concerns related to session recordings. Participants in this course are not permitted to privately record the sessions, except where recording is an approved accommodation, or the student has the prior written permission of the instructor.